Policies
Please read carefully to avoid disappointment.
New Clients please fill out forms Here
I currently only accepting dogs under 15 lbs.
I only accept dogs that are groomed professionally at least every 8 weeks.
I may not accept pets with matted or tangled hair. If mats are found after drop off, I will need to stop work and send the dog home.
I do not offer shave downs for dogs with matted or pelted hair.
I will refuse service to pets with health, skin, or behavioral issues. I cannot accept pets with broken skin, serious dental issues, or ear infections.
Protecting your pet from preventable disease and viruses is the owners responsibility, please follow the AAHA protocol.
Puppies will not be accepted until 16 weeks old, unless you have your vet's approval. Puppies must begin their grooming training in the 4th month and no later.
Florida Law requires pets to be vaccinated for Rabies.
Clients who arrive over 15 minutes late for an appointment, will need to reschedule.
I can not accept females in heat .
I will not perform any service that causes any pet undue stress, if the pet is stressed, I will stop work and discuss the options with the pets owner.
Pets must enter and exit the salon on a leash, in your arms, or in a carrier.
I do not pluck ears. Ear plucking can in itself cause infection according to veterinary dermatologists.
Pet photography is not included as a part of the grooming service, I may, on occasion, take a photo, as a gift.
Anal glands should be cleaned by a veterinarian.